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07494 021144  |  info@doubleawindowcleaning.co.uk

Privacy Policy

Double A Window Cleaning
Effective Date: 24 February 2026

1. Introduction

Double A Window Cleaning is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information you provide when using our website.

By using our website, you agree to the terms of this Privacy Policy.

2. Who We Are

Double A Window Cleaning is a UK-based window cleaning service provider offering domestic and commercial services.

For the purpose of data protection legislation, we are the “data controller” of your personal information.

If you have any questions about this policy, you can contact us at:

Email: info@doubleawindowcleaning.co.uk
Phone: 07494 021144
Website: https://doubleawindowcleaning.co.uk

3. What Information We Collect

We may collect and process the following information:

  • Your name

  • Contact information (phone number and email address)

  • Property address

  • Details of services requested

  • Any information submitted via contact forms

  • Website usage data (via cookies)

We only collect information necessary to provide our services efficiently and professionally.

4. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotations

  • Schedule and carry out cleaning services

  • Send invoices or service confirmations

  • Communicate important service updates

  • Improve our website and customer experience

  • Comply with legal and tax obligations

We do not sell, trade, or rent your personal data to third parties.

5. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

  • Performance of a contract (to deliver requested services)

  • Legitimate interests (to operate and improve our business)

  • Legal obligations (for accounting and regulatory requirements)

6. Data Storage & Security

We take appropriate technical and organisational measures to protect your data from:

  • Unauthorised access

  • Loss or accidental destruction

  • Misuse or disclosure

Your data is stored securely and retained only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

7. Sharing Your Information

We may share your information with trusted third parties where necessary, such as:

  • Accountants or bookkeeping services

  • Payment processors

  • Website hosting providers

All third parties are required to respect the security of your data and process it in accordance with data protection laws.

8. Cookies

Our website may use cookies to enhance user experience and analyse website traffic.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how parts of the website function.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

To exercise any of these rights, please contact us using the details provided above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.